._chat_146um_5{--support-ink:#304438;--support-paper:#fff9ec;--support-wine:var(--gn-burgundy-700,#7e1f43);box-sizing:border-box;width:100%;min-width:0;min-height:0;color:var(--support-ink);background:var(--support-paper);text-align:start;flex-direction:column;display:flex}._chat_146um_5[data-surface=page]{height:clamp(480px,80dvh,820px)}._chat_146um_5[data-surface=dialog]{height:100%}._chat_146um_5[data-surface=page][data-keyboard]{height:var(--support-fit);min-height:0;max-height:var(--support-fit)}._heading_146um_16{background:linear-gradient(120deg,#f7e1df,#fff9ec 75%);border-bottom:2px solid #ddcfad;flex:none;align-items:center;gap:12px;padding:14px 18px 12px;display:flex}._heading_146um_16 svg{filter:drop-shadow(0 3px #b49d7766);flex:0 0 44px;width:44px}._heading_146um_16 h2{font:700 clamp(18px,2.4vw,22px)/1.2 var(--font-ui-body),sans-serif;margin:0}._heading_146um_16 p{color:#62594c;margin:3px 0 0;font-size:12px;line-height:1.4}._ticketTools_146um_21{background:#fbf1de;border-bottom:2px solid #e9d8bd;flex:none;align-items:center;gap:10px;padding:8px 14px;display:flex}._ticketTools_146um_21>label{flex:1;min-width:0;display:block}._ticketTools_146um_21 select,._ticketSubject_146um_23 input{box-sizing:border-box;width:100%;min-height:40px;color:var(--support-ink);font:inherit;text-overflow:ellipsis;background:#fffaf0;border:2px solid #bdaa8a;border-radius:0;padding:6px 8px;font-size:16px;display:block}._ticketTools_146um_21 button,._ticketSummary_146um_24 button,._banner_146um_24 button,._stateBox_146um_24 button,._closedBar_146um_24 button._action_146um_24{color:#79263d;cursor:pointer;min-height:40px;font:700 13px var(--font-ui-body),sans-serif;background:#f9e7e6;border:1px solid #b59b81;padding:6px 12px;box-shadow:0 3px #c2a38b}._ticketTools_146um_21 button{white-space:nowrap;flex:none}:is(._ticketTools_146um_21 select:focus-visible,._ticketSubject_146um_23 input:focus-visible,._ticketTools_146um_21 button:focus-visible,._ticketSummary_146um_24 button:focus-visible,._banner_146um_24 button:focus-visible,._stateBox_146um_24 button:focus-visible){outline-offset:2px;outline:3px solid #ae7f38}._ticketTools_146um_21 button:disabled,._ticketSummary_146um_24 button:disabled{opacity:.55;cursor:default}._ticketSummary_146um_24{background:#f8ede2;border-bottom:1px solid #ecd9c0;flex-wrap:wrap;flex:none;align-items:center;gap:6px 12px;padding:8px 14px;display:flex}._summaryLine_146um_30{align-items:center;gap:8px;min-width:0;display:flex}._ticketSummary_146um_24 strong{letter-spacing:.06em;font-size:13px}._ticketSummary_146um_24 [data-ticket-status]{color:#334831;background:#e0e6d3;padding:2px 8px;font-size:12px}._ticketSummary_146um_24 [data-ticket-status=waiting]{color:#72243e;background:#f0ced8}._ticketSummary_146um_24 p{overflow-wrap:anywhere;flex:100%;order:3;margin:0;font-size:13px;line-height:1.5}._summaryActions_146um_35{flex-wrap:wrap;gap:6px;margin-inline-start:auto;display:flex}._ticketSubject_146um_23{border-bottom:1px solid #ecd9c0;flex:none;gap:6px;padding:10px 14px;font-size:14px;display:grid}._banner_146um_24{color:#6e2138;background:#f3e0d4;flex:none;justify-content:space-between;align-items:center;gap:10px;padding:6px 14px;font-size:13px;line-height:1.5;display:flex}._threadWrap_146um_7{flex-direction:column;flex:auto;min-height:0;display:flex;position:relative}._threadWrap_146um_7[data-switching]{opacity:.55;transition:opacity .15s}._stateBox_146um_24{text-align:center;color:#655d50;flex:1;place-content:center;justify-items:center;gap:12px;padding:24px;font-size:15px;line-height:1.75;display:grid}._stateBox_146um_24 p{max-width:20rem;margin:0}._stateBox_146um_24 svg{width:90px}._stateBox_146um_24 a{color:#6e2138}._notice_146um_45{color:var(--support-wine);flex:none;margin:0;padding:8px 14px;font-size:13px;line-height:1.6}._inlineLink_146um_46{min-height:32px;color:var(--support-wine);font:inherit;cursor:pointer;background:0 0;border:0;padding:6px 2px;text-decoration:underline;display:inline}._closedBar_146um_24{padding:10px 14px max(12px,env(safe-area-inset-bottom));border-top:2px solid #dbccb0;flex-wrap:wrap;flex:none;justify-content:space-between;align-items:center;gap:12px;font-size:13px;line-height:1.6;display:flex}._closedBar_146um_24 p{flex:14rem;margin:0}._composer_146um_51{padding:10px 12px max(12px,env(safe-area-inset-bottom));background:var(--support-paper);border-top:2px solid #dbccb0;flex:none;gap:8px;display:grid}._inputRow_146um_52{align-items:flex-end;gap:8px;min-width:0;display:flex}._attach_146um_53{box-sizing:border-box;width:44px;height:44px;color:var(--support-wine);cursor:pointer;background:#fffaf0;border:2px solid #baaa89;flex:none;place-items:center;display:grid;position:relative;box-shadow:0 3px #d3c19c}._attach_146um_53 svg{width:20px;height:20px}._attach_146um_53:focus-within{outline-offset:2px;outline:3px solid #ae7f38}._attach_146um_53:has(input:disabled){opacity:.5;cursor:default}._field_146um_57{box-sizing:border-box;resize:none;color:#283b30;min-width:0;min-height:44px;max-height:132px;font:inherit;overflow-wrap:anywhere;background:#fffdf6;border:2px solid #baaa89;border-radius:0;flex:1;margin:0;padding:10px 12px;font-size:16px;line-height:1.5;overflow-y:auto;box-shadow:inset 2px 2px #e5d8bc}._field_146um_57:focus{outline:2px solid var(--support-wine);outline-offset:2px}._field_146um_57:disabled{opacity:.6}._sendButton_146um_60,._action_146um_24{box-sizing:border-box;background:var(--support-wine);min-width:44px;min-height:44px;font:700 14px/1.2 var(--font-ui-body),sans-serif;cursor:pointer;border:2px solid #982e4b;border-top-color:#b45d72;justify-content:center;align-items:center;gap:8px;padding:0 16px;text-decoration:none;transition:transform .12s,box-shadow .12s;display:inline-flex;box-shadow:0 4px #4d1526;color:#fff5e6!important}._sendButton_146um_60:hover,._action_146um_24:hover{transform:translateY(-2px)}._sendButton_146um_60:active,._action_146um_24:active{transform:translateY(3px);box-shadow:0 1px #4d1526}._sendButton_146um_60:disabled,._action_146um_24:disabled{opacity:.5;cursor:default;transform:none}:is(._sendButton_146um_60:focus-visible,._action_146um_24:focus-visible){outline-offset:3px;outline:3px solid #ae7f38}._counter_146um_65{color:#726957;direction:ltr;justify-self:end;font-size:11px}._composerError_146um_66{color:var(--support-wine);margin:0;font-size:13px;line-height:1.6}._picked_146um_67{flex-wrap:wrap;gap:6px;min-width:0;margin:0;padding:0;list-style:none;display:flex}._pickedItem_146um_68{background:#e4eadc;border:1px solid #c4cbb7;align-items:center;gap:8px;min-width:0;max-width:100%;padding:4px;display:flex}._pickedItem_146um_68 img{object-fit:cover;flex:none;width:36px;height:36px;display:block}._pickedKind_146um_70{width:36px;height:36px;color:var(--support-wine);background:#fffaf0;flex:none;place-items:center;font-size:16px;display:grid}._pickedName_146um_71{overflow-wrap:anywhere;min-width:0;max-width:11rem;font-size:12px;line-height:1.3;display:grid}._pickedName_146um_71 small{color:#655c51;font-size:10px}._pickedRemove_146um_73{min-width:36px;min-height:36px;color:var(--support-wine);cursor:pointer;background:0 0;border:0;flex:none;padding:0;font-size:22px;line-height:1}._pickedRemove_146um_73:focus-visible{outline:2px solid var(--support-wine)}._srOnly_146um_75{clip:rect(0 0 0 0);clip-path:inset(50%);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}._launcher_146um_78{--k-h:50px;font:700 15px/1.25 var(--font-ui-body),sans-serif;gap:11px;margin-block:6px 14px;padding:3px 18px 4px 6px}._launcher_146um_78 svg{width:46px}._dialog_146um_80{color:#304438;width:min(560px,100vw - 30px);max-width:none;max-height:calc(100dvh - 32px);box-shadow:none;background:0 0;border:0;padding:0;overflow:hidden}._dialog_146um_80::backdrop{background:#23342d80}._dialog_146um_80[open]{animation:.2s cubic-bezier(.2,.8,.3,1) _chat-open_146um_1}._dialog_146um_80[data-closing]{animation:.14s ease-in forwards _chat-close_146um_1}._paper_146um_84{box-sizing:border-box;background:#fff9ec;border:2px solid #b6a47e;width:100%;height:min(720px,100dvh - 48px);display:flex;position:relative;overflow:hidden;box-shadow:6px 7px #796953,10px 12px #1b2a2633}._paper_146um_84 ._chat_146um_5{flex:auto}._close_146um_24{inset-inline-end:8px;z-index:4;color:#7e223c;cursor:pointer;touch-action:manipulation;background:#fffaf0;border:1px solid #d2bd99;width:40px;height:40px;font-size:25px;line-height:1;position:absolute;top:8px;box-shadow:2px 2px #bca889}._close_146um_24:focus-visible{outline-offset:2px;outline:3px solid #ae7f38}@keyframes _chat-open_146um_1{0%{opacity:0;transform:translateY(20px)scale(.98)}to{opacity:1;transform:none}}@keyframes _chat-close_146um_1{to{opacity:0;transform:translateY(12px)scale(.99)}}@media (max-width:980px){._dialog_146um_80{inset:auto;top:calc(var(--mobile-viewport-top,0px) + 8px);width:min(560px,100% - 24px);max-height:calc(var(--mobile-available-height,100svh) - 16px);box-sizing:border-box;margin:0;position:fixed;left:50%;transform:translate(-50%)}._dialog_146um_80[open]{animation:none}._paper_146um_84{height:min(700px,calc(var(--mobile-available-height,100svh) - 16px));max-height:inherit;box-shadow:4px 5px #796953}._heading_146um_16{padding:10px 14px}._heading_146um_16 svg{flex-basis:36px;width:36px}._heading_146um_16 h2{font-size:17px}._heading_146um_16 p{font-size:11px}._ticketTools_146um_21,._ticketSummary_146um_24,._banner_146um_24{padding:6px 12px}}@media (max-width:600px){._sendText_146um_107{display:none}._composer_146um_51{padding-inline:10px}._ticketSummary_146um_24{gap:2px 10px}._ticketSummary_146um_24 button{min-height:34px;padding:3px 10px;font-size:12px;box-shadow:0 2px #c2a38b}}@media (prefers-reduced-motion:reduce){._dialog_146um_80[open],._dialog_146um_80[data-closing]{animation:none}._sendButton_146um_60,._action_146um_24,._launcher_146um_78,._threadWrap_146um_7[data-switching]{transition:none}}._requestPicker_146um_119{background:#fbf1de;border-bottom:2px solid #e9d8bd;flex:none;align-items:center;gap:10px;padding:8px 14px;display:flex}._requestPicker_146um_119>label{flex:1;min-width:0;display:block}._requestPicker_146um_119 select{box-sizing:border-box;width:100%;min-height:40px;color:var(--support-ink);font:inherit;text-overflow:ellipsis;background:#fffaf0;border:2px solid #bdaa8a;border-radius:0;padding:6px 8px;font-size:16px;display:block}._statusStrip_146um_122 button,._requestPicker_146um_119 button,._barActions_146um_122 button:not(._action_146um_24){color:#79263d;cursor:pointer;background:#f9e7e6;border:1px solid #b59b81;min-height:40px;padding:6px 12px;font-size:13px;font-weight:700;box-shadow:0 3px #c2a38b}:is(._requestPicker_146um_119 select:focus-visible,._requestPicker_146um_119 button:focus-visible,._statusStrip_146um_122 button:focus-visible,._barActions_146um_122 button:focus-visible){outline-offset:2px;outline:3px solid #ae7f38}._statusStrip_146um_122 button:disabled{opacity:.55;cursor:default}._statusStrip_146um_122{background:#f8ede2;border-bottom:1px solid #ecd9c0;flex-wrap:wrap;flex:none;align-items:center;gap:6px 10px;padding:8px 14px;display:flex}._requestNo_146um_126{letter-spacing:.05em;color:#62594c;font-size:12px}._requestNo_146um_126 bdi{color:var(--support-ink);font-weight:700}._phaseChip_146um_128{color:#334831;background:#e0e6d3;padding:3px 9px;font-size:12px;font-weight:700;box-shadow:0 2px #c9d1b9}._phaseChip_146um_128[data-phase=pending]{color:#6a4510;background:#f6e3bf;box-shadow:0 2px #dcc592}._phaseChip_146um_128[data-phase=awaiting-customer]{color:#72243e;background:#f0ced8;box-shadow:0 2px #d9aab9}._statusStrip_146um_122 button{margin-inline-start:auto}._compose_146um_51{flex:none;gap:12px;min-width:0;padding:14px 14px 0;display:grid}._compose_146um_51 ._composer_146um_51{padding:0 0 max(14px,env(safe-area-inset-bottom));border-top:0}._introCard_146um_135{background:#fbf1de;border:2px solid #e2cfa6;align-items:center;gap:14px;padding:12px 14px;display:flex;box-shadow:3px 3px #d9c79f}._introCard_146um_135 svg{flex:none;width:58px;height:auto}._introCard_146um_135 p{color:#4c5a4f;margin:0;font-size:14px;line-height:1.7}._restored_146um_138{color:#2f4a2b;background:#e4eadc;border-inline-start:4px solid #4c7a50;margin:0;padding:8px 12px;font-size:13px;line-height:1.6}._whySign_146um_139{margin-bottom:max(14px,env(safe-area-inset-bottom));background:#f3ecdc;border-inline-start:4px solid #ae7f38;gap:4px;padding:10px 12px;display:grid}._whySign_146um_139 p{color:#5d5547;margin:0;font-size:12.5px;line-height:1.65}._whySign_146um_139 p:first-child{color:var(--support-ink)}._meterRow_146um_143{align-items:center;gap:10px;min-height:16px;padding-inline:2px;display:flex}._meter_146um_143{flex:0 200px;grid-auto-columns:1fr;grid-auto-flow:column;gap:2px;height:6px;display:grid}._meter_146um_143 i{background:#e3d6bb}._meter_146um_143 i[data-on]{background:var(--support-wine)}._meterRow_146um_143[data-ready] ._meter_146um_143 i[data-on]{background:#4c7a50}._meterRow_146um_143 small{color:#726957;font-size:11.5px;line-height:1.4}._meterRow_146um_143[data-ready] small{color:#3b6a3f;font-weight:700}a._sendButton_146um_60[aria-disabled=true]{opacity:.5;cursor:default;transform:none}._received_146um_152{padding:12px 14px max(14px,env(safe-area-inset-bottom));background:linear-gradient(120deg,#f7e1df,#fff9ec 85%);border-top:2px solid #dbccb0;flex:none;align-items:center;gap:14px;display:flex}._received_146um_152 svg{flex:none;width:64px;height:auto;animation:1.1s steps(6,end) 2 _envelope-hop_146um_1}._received_146um_152 strong{color:var(--support-wine);font-size:16px;font-weight:700;line-height:1.4;display:block}._received_146um_152 p{color:#4c5a4f;margin:2px 0 0;font-size:13.5px;line-height:1.65}._received_146um_152 ._receivedNext_146um_156{color:#6a5f4d}._received_146um_152[data-sending] svg{animation-iteration-count:infinite}._replied_146um_158{color:#334831;background:#e4eadc;border-top:2px solid #c4cbb7;flex:none;gap:2px;padding:9px 14px;font-size:13px;line-height:1.6;display:grid}._replied_146um_158 strong{font-size:14px}._barActions_146um_122{flex-wrap:wrap;gap:8px;display:flex}@keyframes _envelope-hop_146um_1{0%,to{transform:translateY(0)}50%{transform:translateY(-6px)}}._chat_146um_5[data-view=compose]{height:auto}._chat_146um_5[data-surface=page][data-view=compose]{min-height:0}._paper_146um_84:has(._chat_146um_5[data-view=compose]){height:auto}._assemble_146um_169{z-index:5;pointer-events:none;grid-template-rows:repeat(12,1fr);grid-template-columns:repeat(10,1fr);animation:.2s linear .74s both _assemble-out_146um_1;display:grid;position:absolute;inset:0;overflow:hidden}._assemble_146um_169 i{opacity:0;will-change:transform;transform:translate(calc(var(--dx)*1%),calc(var(--dy)*1%)) scale(.15);animation:.46s steps(5,end) both _assemble-in_146um_1;animation-delay:calc(var(--d)*1ms);background:#fff9ec;display:block;box-shadow:inset 0 0 0 1px #d9c79f}._assemble_146um_169 i:nth-child(7n+1){box-shadow:none;background:#7e223c}._assemble_146um_169 i:nth-child(11n+3){background:#f0c8cb}._assemble_146um_169 i:nth-child(13n+5){box-shadow:none;background:#c9a45a}@keyframes _assemble-in_146um_1{to{opacity:1;transform:none}}@keyframes _assemble-out_146um_1{to{opacity:0}}._paper_146um_84[data-assembling]{animation:.2s steps(2,end) .5s both _paper-box_146um_1}._paper_146um_84[data-assembling]>._chat_146um_5{animation:.26s ease-out .56s both _assemble-content_146um_1}@keyframes _paper-box_146um_1{0%{background-color:#0000;border-color:#0000;box-shadow:0 0 #0000}}@keyframes _assemble-content_146um_1{0%{opacity:0}}@media (max-width:600px){._sendButton_146um_60[data-guest] ._sendText_146um_107{font-size:13px;display:inline}._sendButton_146um_60[data-guest]{gap:6px;padding:0 12px}._introCard_146um_135{gap:10px;padding:10px 12px}._introCard_146um_135 svg{width:46px}._introCard_146um_135 p{font-size:13px;line-height:1.65}._received_146um_152 svg{width:50px}._compose_146um_51{padding:10px 10px 0}._statusStrip_146um_122{padding:6px 12px}._statusStrip_146um_122 button{min-height:34px;padding:3px 10px;font-size:12px;box-shadow:0 2px #c2a38b}}@media (prefers-reduced-motion:reduce){._assemble_146um_169{display:none}._paper_146um_84[data-assembling],._paper_146um_84[data-assembling]>._chat_146um_5,._received_146um_152 svg{animation:none}}._paper_146um_84{--support-max:min(720px,calc(100dvh - 48px));height:auto;max-height:var(--support-max)}._chat_146um_5[data-surface=dialog]{height:auto;max-height:var(--support-max)}._chat_146um_5[data-surface=dialog] ._threadWrap_146um_7{flex:0 auto;min-height:min(150px,30dvh)}@media (max-width:980px){._paper_146um_84{--support-max:min(700px,calc(var(--mobile-available-height,100svh) - 16px));height:auto;max-height:var(--support-max)}}._closedBar_146um_24 ._barActions_146um_122 button._action_146um_24{background:var(--support-wine);border:2px solid #982e4b;border-top-color:#b45d72;min-height:44px;padding:0 16px;box-shadow:0 4px #4d1526;color:#fff5e6!important}._closedBar_146um_24{align-items:flex-start}._heading_146um_16{gap:12px;padding:14px 18px}._heading_146um_16 h2{font-size:clamp(20px,2.6vw,24px);font-weight:800;line-height:1.2}._paper_146um_84 ._heading_146um_16{padding-inline-end:64px}._dialog_146um_80{width:min(640px,100vw - 48px)}._paper_146um_84{--support-max:min(720px,calc(100dvh - 64px))}._compose_146um_51{gap:10px;padding:16px 18px 0}._compose_146um_51 ._composer_146um_51{padding:0 0 max(16px,env(safe-area-inset-bottom));gap:10px}._composer_146um_51[data-variant=request] ._field_146um_57{min-height:clamp(96px,calc(var(--mobile-available-height,100svh)*.22),150px);max-height:260px;padding:12px 14px;line-height:1.55}._requestFoot_146um_224{grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:10px;display:grid}._requestFoot_146um_224 ._meterRow_146um_143{min-width:0;padding-inline:0}._requestFoot_146um_224 ._meter_146um_143{flex:60px;min-width:36px}._requestFoot_146um_224 ._sendButton_146um_60{min-width:128px;padding-inline:18px}._composer_146um_51[data-variant=request] ._sendText_146um_107{display:inline}._note_146um_229{color:#6a5f4d;margin:0;font-size:12.5px;line-height:1.5}._restored_146um_138{margin:0}._received_146um_152 strong{font-size:17px}._received_146um_152 p{margin:2px 0 0}._replied_146um_158{padding:10px 16px}._chat_146um_5[data-view=compose]{max-height:none}@media (max-width:980px){._dialog_146um_80{inset:auto auto auto 50%;top:calc(var(--mobile-viewport-top,0px) + var(--mobile-available-height,100svh));width:min(640px,100%);max-width:100%;max-height:calc(var(--mobile-available-height,100svh) - 10px);margin:0;position:fixed;transform:translate(-50%,-100%)}._dialog_146um_80[open]{animation:.22s cubic-bezier(.2,.8,.3,1) _sheet-up_146um_1}._paper_146um_84{--support-max:calc(var(--mobile-available-height,100svh) - 10px);border-inline-width:0;border-bottom-width:0;box-shadow:0 -5px #796953}._heading_146um_16{padding:12px 14px}._heading_146um_16 h2{font-size:19px}._compose_146um_51{padding:12px 14px 0}._compose_146um_51 ._composer_146um_51{padding-bottom:max(14px,env(safe-area-inset-bottom))}}@media (max-width:600px){._requestFoot_146um_224{flex-wrap:wrap;gap:10px;display:flex}._requestFoot_146um_224 ._meterRow_146um_143{flex:100%}._requestFoot_146um_224 ._attach_146um_53{flex:none}._requestFoot_146um_224 ._sendButton_146um_60{flex:1 1 0;width:auto;min-width:0}}@media (max-height:620px){._composer_146um_51[data-variant=request] ._field_146um_57{min-height:72px}._heading_146um_16{padding-block:8px}._heading_146um_16 svg{flex-basis:30px;width:30px}}@keyframes _sheet-up_146um_1{0%{opacity:.5;transform:translate(-50%,calc(36px - 100%))}to{opacity:1;transform:translate(-50%,-100%)}}@media (prefers-reduced-motion:reduce){._dialog_146um_80[open]{animation:none}}